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WASHINGTON — From music festivals to sporting events, the cancellations that have accompanied the spread of COVID-19 seem likely to give a shock to the economy — or at least important parts of it.

Washington, DC (March 12, 2020) Knowland, the leader in revenue-generating hospitality meetings data and analytics, is tracking the impact of the Coronavirus pandemic on group business for the hotel industry. Today, Knowland announced estimated group …

Knowland now offers a new package for smaller hotels called Limited Space, Unlimited Potential. Designed for hotels with less than 6,000 square feet of total meeting space, this new package addresses the needs of smaller hotels, arming them with the …

ARLINGTON, VA—For a hotel’s group sales team to be successful, especially in highly competitive markets, they need to not only concentrate on inbound RFPs (requests for proposal), they also have to become proactive in searching for their next piece …

Meeting space, the last bastion of unmanaged revenue in a hotel. Some of you may balk at the thought, even argue that you effectively manage meeting space. However, for all too many hotels, managing the meeting space looks something like this:

Hospitality revenue managers are a unique breed. The language they speak is not always compatible with the language of group sales people. The result of this means the two departments often have an adversarial relationship. So, as a sales person, how …

In our last article we gave you tips on how to assess your sales team and where they fit on the hunter gatherer spectrum. It’s possible some of you merely shrugged and asked “Why should I change? My hotel is doing well and if ain’t …

Hotels were easy victims in the last recession, chasing occupancy from OTA’s for transient business at commodity level rates. Has that business ever recovered? Not really. Direct transient business, not related to loyalty programs or business …

In today’s show we discuss the importance of group business and how it relates to a hotel’s healthy bottom line. Topics include how to win group business in all economic times by avoiding commoditizing the group experience for better pricing power, …