Media

Knowland, a provider of data-as-a-service insights on meetings and events for hospitality, has added Account Alerts, an enhancement to its core platform. The delivery of automated email alerts once a day helps sales teams save time, stay informed and …

Knowland adds account alerts, an enhancement to its core platform. The delivery of automated email alerts once a day helps sales teams save time, stay informed and react early to revenue opportunities. Consolidated email notifications will be pushed …

Hoteliers have long understood the need to employ revenue management techniques as part of their sales strategy. They use it to make informed decisions and discover actionable insights to maximize revenue within the hotel. Ideally, it is a dynamic …

As the hospitality industry adjusts and shifts, expectations across the board are also shifting. People may be traveling again, but leisure travel only makes up a fraction of a hotel’s profit. Indeed, as that leisure demand normalizes, group business …

As leisure demand normalizes, group business big and small plays an increasingly important role in filling out hotel occupancy and driving revenue.

Despite ongoing hotel strikes, the city remained a stronghold for group performance overall, according to Knowland CEO Jeff Bzdawka.

Knowland, a provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus, a provider of hospitality technology, present the metrics from the companies’ Hospitality Group and Business Performance Index, for the second …

Coming into the year, questions abounded about how the industry would fare. Would the boom in travel continue, with RevPAR near or exceeding 2019 numbers? Would inflation continue—and with it, rising interest rates? Will business travel come back?

While challenges persist, such as labor shortages, new or inexperienced meeting planners, food shortages, cost increases, and shorter booking windows, some travel markets have fully recovered. Restrictions have been lifted in China and the EU, …

According to data from Knowland, presented at the Hospitality Show and HSMAI ROC Americas, the volume of one-day events decreased by 57% in 2023 compared to 2019. Why is this the case? Events have gotten longer, with two-three days as the sweet spot, …

It was inevitable. Even as we hope to see the pandemic in the rearview mirror, we are only just beginning to see its impact on society, business and future generations. One potential upheaval is looming in commercial real estate. Today hoteliers, …

Weeks of classroom training and shadowing experienced employees is no longer a possibility for hotel and restaurant brands. Instead brands should consider short training videos, gamification and embedding training within the tools their employees use …