sales process

Rethink Your Hotel RFP Process to Win More Bids

Hotels have always relied on RFPs (requests for proposals) to drive revenue. Meeting planners request additional information, properties respond, and they can determine the best venue for their needs. But are we approaching RFP responses most …

Think Like a Revenue Manager: 5 Tips to Increase Your Hotel’s Group Business Profitability

Whether it’s early in the year or you’re staring down your year-end goals, every hotel sales director is constantly working to stay on pace or beat goals from last year. That alone can be a challenge, especially during slower times of the year or …

The Data-Driven Hotel Sales Team

In the hotel industry, data analytics is a trending topic – and for good reason! A data-driven strategy keeps hotels agile when it comes to revenue management, marketing, guest relations, and specifically, sales. Smaller teams, a shifting …

Reimagining the Sales Function: Cultivating a Culture of Selling

Highlights from the Bring It On Webcast: June 23, 2021 Tammy Gillis, author, founder and CEO of Gillis, a consulting, training and sales performance organization for hoteliers, joined the Bring It On with Kristi White webcast to discuss tips and …

How Select Service and Boutique Hotels Can Source Group Business

How Select Service and Boutique Hotels Can Source Group Business Today To support hotels during COVID-19, Knowland introduced a solution to help small hotels prospect group business despite today’s constrained market and a lack of inbound RFPs. Did …

Hotel Management: How to Rebuild Sales Teams for Success

As seen in Hotel Management, July 23, 2020 By Kristi White, VP of Product Management at Knowland The very last thing owners and asset managers need to be reminded of is how awful the past few months have been in our industry. We are all acutely aware …

Lodging: Seven Steps to Survival for Hotels Staying Open During COVID-19

As seen in Lodging Magazine, May 7, 2020 Hotels planning to “stay the course” in the current environment need a game plan. Keeping the doors open likely won’t be enough—hotels staying open will need to drive business as things continue to tighten in …

Build Relationships to Jumpstart Your Group Business Recovery

Knowland Extends Platform with Premium Contact Data to Help Hoteliers Prepare and Reignite Sales Teams for Recovery Leader in hotel group insights & analytics adds key intelligence to help its customers build relationships that will drive revenue …